Making technology human
Blink is a user experience research and design firm specializing in digital products. We ask the right questions to understand your product and the people who use it. Powered by our research, we design solutions that are efficient, meaningful, and delightful.
We call it Evidence-driven DesignSM.
We deliver world-class results for the best brands
Blink is helping Hawaiian Airlines improve its customer ticketing experience.
Blink delivers evidence-based design concepts for the redesign of Viverae’s digital health and wellness product.
Blink delivers user research insights to various product and digital services teams at Nike.
Blink provides research and design of unique product experiences that make the world a better place for those interacting with earth data.
Blink partners with Starbucks for in-depth usability studies producing clear and actionable design recommendations across its digital products.
Blink provides extensive UI testing and design recommendations across the cruise line’s consumer web sites.
News + Events
Blink UX will exhibit at this year’s SEA VR expo in Bellevue, WA on October 28, 2015. SEA VR 2015 is a unique opportunity to connect with the Virtual Reality, Augmented Reality and Mixed Reality Community in the Northwest on Wednesday, October 28 at the Meydenbauer Center in Bellevue. Join us for a full day… Read more
It was a Tuesday at 11:00 am and we just got off a kickoff call with a new client. We stared at each other and knew what had to happen: I needed to be on a plane the next day to cross the country to conduct customer interviews on Thursday. This recent scenario happened when… Read more
One of the important aspects of customer research is talking about the observations with clients afterwards—what worked well, what didn’t, as well as “ah-ha” moments that generate lively discussions and ultimately innovation. Ideally these discussions should happen throughout the research project. However, it’s helpful to set aside some time to talk about the themes that… Read more
Blink UX’s Deborah Gassner and Amy L. Dickson will present on the topic of Micro-Networks & Hyper-Local Communities: Creating Meaningful Human Connections at this year’s Seattle Interactive Conference. Join us at the WA State Convention Center November 3 & 4th as we unpack the implications of interactive online communities on local markets, human goodwill, our landfills and watersheds,… Read more
Virtual reality (VR) systems have been in use since the 1960s for a variety of purposes including training, simulation, research, and entertainment. Various militaries and academic institutions have invested significantly in virtual reality systems for more than two decades and are now used for applications ranging from pilot training to logistics management. It’s easy to… Read more
This summer, a blog post “Safari is the new IE” generated discussion and some measure of angst about the future of web-based applications. Specifically, the author was frustrated by what he saw as Apple’s reluctance to support the latest web technology in Safari. Why would Apple seemingly limit what could be developed for the browser?… Read more