9 minutes
Real vs Synthetic: Why Humans Still Matter for Usability
AI can support user research, but it cannot replace the friction, surprise, and messy, lived reality that real humans bring to usability testing.
AI
6 minutes
Four UX Design Trends That Are Re-centering the Human Experience
To unlock the intelligent future, we need to come back to brand, story, and connection
5 minutes
Why AI Initiatives Stall: Is Your Content the Problem?
How to transform a fragmented content system into an AI-ready one
5 minutes
The AI Paradox: Why the Rush to Market Erodes User Trust, and How UX Research Can Hel...
The gap between the AI gold rush and the user experience is huge. Here’s how we bridge it
6 min
4 Practical Ways To Improve Lives With AI (Beyond the Chatbot)
Realizing the potential of AI-powered tools starts with uncovering how you can — and should — use them.
4 min
Solving Digital Debt: How Blink Enhances EX in an AI-Driven Era
Digital debt impacts innovation, drains employee energy, and challenges organizational productivity. Could AI be the solution?
4 minutes
Five Tips for Designing Better Conversational Interfaces
From chatbots to intelligent assistants, conversation interfaces are changing the way that people interact with their computers, and designers have a unique opportunity to shape this medium at the ground level. Like all emerging tech, best practices are still being developed, but here at Blink we’ve had the opportunity to design a few of our own and learned a lot along the way.
