6 minutes
How Automation is Improving the Healthcare Customer Experience
Our tips for using automation to create efficient, personalized experiences that meet patient needs.
Healthcare
8 minutes
Top Five UX Opportunities in Digital Health
Here are five key UX opportunity areas healthcare systems are looking at for improving the patient/provider experience.
less than 1 minute
Improving the User Experience of Healthcare Provider Websites
Blink has worked with a variety of healthcare providers over the last several years to understand the users of their websites. The results of this work have been research-based recommendations and design solutions that address many common challenges. Today, we are publishing a whitepaper that summarizes the challenges providers face online, and how a research-based approach to user experience can help meet the needs of their patients and employees.